Online and Mobile Banking

Mobile Banking Security Tips

Follow these tips to keep yourself secure when using your phone for mobile banking¹.

Mobile Pay

Use your mobile phone for safe, touchless payment of purchases with Mobile Pay.

Electronic Statements

Still receiving paper statements or statements through secure email? Take advantage of the many benefits of Electronic Statements through online and mobile banking¹. You can review transactions sooner, access up to 18 months of past activity and it provides an extra layer of security compared to paper statements. Sign up for Electronic Statements through online or mobile banking today!

p2p Payments

Need to pay someone and don’t have cash handy. Try Person to Person Payment (p2p) and complete that payment and many others in just a few safe clicks.

Easy money management to keep you connected on the road and on the go.

Use Online and Mobile Banking¹ to safely & securely:

Check balance(s)
Deposit Checks (mobile only)
Send money via Person to Person Payments in Real-Time
Pay Bills
Easy transfer of funds between accounts
Track account activity
Customize account alerts
Retrieve electronic statements
View and download tax statements
Find and get directions to the nearest Providence Bank & Trust location
And more

Digital Banking Services – Online and Mobile

Capabilities For Added Convenience & Enhanced Security

Single Username Sign On

If you take advantage of online and mobile banking you will have one sign on that gives you access to both – it’s convenient, quick and more secure.

Bill Payment

View or schedule payments right from mobile device or your computer. Staying on top of/ahead of bills has never been easier.

External Account Transfer

Enjoy the capability to transfer funds between financial institutions with ease.

Tax Statements

End of Year tax statements are available for viewing and downloading in Digital Banking. The tax forms can be found in the documents section under the Documents & Settings Tab. Tax forms are based on the primary account holder’s TIN or EIN. Applicable tax forms will be displayed only in the digital banking profile of the primary account holder.

Person to Person Payments (P2P)

Send money to someone in real-time using P2P in mobile or online banking – so funds are received immediately.

Manage Debit Card Capabilities

Providence Bank & Trust personal and commercial debit cards offer a range of convenient and secure features for a seamless banking experience. Manage your card and your finances with real-time transaction alerts, card on/off control, travel notifications and more.

Auto Login Allowing Quick to Basic Account Information (Mobile Banking Only)

With Auto Login, every time you touch the button to open the app, you will automatically see your main screen with balances and recent transactions. Your account number is masked for security and a password/PIN is required to access any other features.

PIN login gives you the ability to create a 4 digit PIN, instead of password, for faster login/access.

Mobile Check Deposit (Mobile Banking Only)

Whenever, wherever – depositing checks has never been easier. With Mobile Check Deposit, simply log into mobile banking, take a snapshot of the front and back of your check and we do the rest.

Biometric Authentication (Mobile Banking Only)

Use your fingerprint or facial recognition for a log-in that permits only you fast access to your account (no password/PIN required).²

Multi-Factor Authentication

MFA strengthens security measures for your digital banking experience by adding layers beyond a login to confirm that it is you who is performing the task/transaction. With MFA you will be asked to enter a one-time passcode to authenticate your identity as you log in and perform certain transactions.

Click Here to Learn More About Multi-Factor Authentication

Location-Based Security

With Location-Based Security, we will utilize the location of IP addresses being used to access your digital banking session to allow or decline access. Digital banking sessions from foreign countries (any country outside of the United States) will be blocked.

If you are a resident within the United States – There is nothing you need to do – this added layer of protection in digital banking is already active.
If you live and access digital banking in a country outside of the United States³ – Please contact a Customer Care Specialist at 888-923-5664 to notify us of your residing country and the locations where you log in to digital banking so we can enable access to your profile appropriately.
If you are traveling to a country outside of the United States³ – Simply contact a Customer Care Specialist (up to 2 days prior to departure) at 888-923-5664, or through secure messaging in digital banking, to notify us of your travel plans. We will enable access to your digital banking profile for the specific dates and country of travel indicated.

Get the App!

Important Disclaimer Information:

All trademarks and registered marks are the properties of their respective owners.

¹ Downloadable App for Apple and Android users and text message banking are available. Providence Bank & Trust does not charge fees for using the basic consumer and/or business mobile banking service. Mobile deposit, a feature within mobile banking, is available to consumers with no fee and is available to businesses with no fee for deposits up to $20,000 per business day. However, if a businesses’ mobile deposits exceed $20,000 per business day, a $25 fee per month will apply. In addition, your wireless carrier may charge you a fee for SMS (text) messaging and/or data usage, whichever is required for mobile banking. Other fees or restrictions may apply.

² Currently available for equipped iPhones and Android devices.

³ Not all countries will qualify for digital banking access. Please call 888-923-5664 and speak with a Customer Care Specialist for more information.

Secure Online Banking